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Trust & verification

What we check — and what we don't

Below you can read, per party, what SpotShelf checks today before a booking goes ahead, and what we don't.

KvK

Brands: checked before their first booking

Stripe

Retailers: onboarding completed before they accept bookings

Trust before the first booking

A brand puts its products in someone else's store; a retailer gives a brand space. So we check at two moments: a brand's KvK number before their first booking, and a retailer's payment onboarding before they can accept a booking.

Brands' KvK number

In the Netherlands you need a KvK (Chamber of Commerce) registration to sell in person. We check every brand's number once, before their first booking.

Retailers' payment onboarding

A retailer can only accept a booking once onboarding with Stripe, our payment partner, is complete. Without it, payouts aren't possible.

The KvK label

If you see a 'KvK verified' label, we've checked that KvK number. If you don't, we haven't checked it.

How we check a KvK number

Brands enter their KvK number on their brand profile. We look it up by hand in the KvK's public trade register before their first booking can be confirmed. The brand gets an email once we've reviewed it.

The number is in the trade register

The registration is active

Retailers can enter their KvK number, but we don't check it yet.

Rules that apply to stores

As a retailer you remain responsible for the rules in your store, including when a brand is there with you. SpotShelf doesn't check this. These rules are worth knowing.

Working Conditions Act (Arbowet)

Employers in the Netherlands are required to provide a safe working environment and organise appropriate emergency response measures.

  • Risk Inventory & Evaluation (RI&E)
  • Company Emergency Response (BHV)
  • Emergency procedures and evacuation plans

Fire safety

Business premises must comply with the Buildings (Living Environment) Decree (Bbl), which replaced the Bouwbesluit.

  • Appropriate fire safety measures
  • Emergency exits clear and well-marked
  • Safe use of the building

Local permits

Depending on the type of business, additional municipal permits may be required.

  • Hospitality licence (for food & beverage)
  • Operating permit

How a first booking goes

Four steps, from request to confirmed booking.

1

Brand enters KvK number

Once, on the brand profile.

2

We check the number

By hand, in the public KvK register.

3

Retailer completes Stripe onboarding

With Stripe, our payment partner. Needed before the retailer can accept a booking.

4

Booking confirmed

Then the brand pays and the rental starts.

What 'KvK verified' means

You'll see this label when we've checked a retailer's or brand's KvK number. It means the number is in the trade register. It says nothing about safety, permits or the quality of a store.

In short

“SpotShelf has checked this KvK number in the trade register.”

Legal responsibility

SpotShelf checks brands' KvK numbers and handles payments through Stripe. We don't check permits, safety measures or other declarations. The ultimate responsibility for compliance with all applicable laws and regulations remains with the business owner. SpotShelf accepts no liability for non-compliance by participating businesses.

Report fraud

Something off about a spot or retailer? Click 'Report an issue' on the spot page (you'll need to log in). We review those reports.

A retailer with space to spare?

Sign up as a retailer. You can publish a spot right away; to accept bookings, you complete onboarding with Stripe.